Shipping & Return Policy

At Cultivated Interiors, we aim to supply quality office and school furniture with reliable delivery and a transparent replacement process. Please review this Shipping & Return Policy before placing your order.

Shipping Policy

We strive to process orders efficiently and arrange delivery as quickly as possible, depending on product availability and order requirements.

Order Processing

Orders are processed after confirmation of the order and applicable payment terms.

Bulk, large-volume, or made-to-order furniture requirements may require additional preparation or manufacturing time.

Processing timelines will be communicated during order confirmation, wherever applicable.

Shipping & Delivery

We aim to provide fast and reliable delivery based on product availability, order quantity, and delivery location.

Delivery timelines may vary depending on transportation arrangements and the nature of the order.

Applicable shipping and transportation charges will be communicated before order confirmation.

Delivery details and estimated timelines will be shared with customers wherever applicable.

Important: Please provide accurate contact information and a complete delivery address to help avoid delivery delays.

Replacement Policy

Customer satisfaction is important to us. Cultivated Interiors offers a 7-day replacement policy for eligible products, subject to the conditions below.

Replacement Eligibility

Replacement requests must be raised within 7 days of receiving the product.

Products must be unused and in their original condition, with packaging and supplied accessories, wherever applicable.

Customers must provide the order number or invoice as proof of purchase.

For products received damaged, defective, or incorrectly supplied, customers may be asked to share photographs or videos for verification.

All replacement requests are subject to review and approval by our team.

Products Not Eligible for Replacement

Replacement may not be available for:

Products reported after the 7-day replacement period.

Products damaged due to misuse, improper handling, unauthorised modification, or incorrect installation.

Used products or products returned with missing components, where these conditions prevent verification or resale.

Custom-made or specially manufactured products, except where a replacement is required under applicable law or specifically approved by Cultivated Interiors.

Replacement Shipping Charges

If a product is confirmed to be defective, damaged on arrival, or incorrectly supplied, we will review the issue and communicate the appropriate resolution.

For other approved replacement requests, any applicable transportation or handling charges will be communicated before the replacement is arranged.

Refunds and Cancellations

This policy primarily covers product replacements. Refunds and cancellations, where applicable, will be handled according to the confirmed order terms and applicable law. Please contact our team for assistance before returning or cancelling an order.

How to Request a Replacement

To request a replacement:

Contact Cultivated Interiors within 7 days of delivery.

Share your order number or invoice details.

Provide clear photographs or videos if the product is damaged, defective, or incorrect.

Wait for our team to review your request and provide instructions.

Follow the return or collection instructions provided, if the request is approved.

Please do not dispatch a product for replacement before receiving instructions from our team.

Contact Us

Cultivated Interiors

Address: G-308, Second Floor, Sector 63, Noida, Uttar Pradesh 201306

Email: info@cultivatedinteriors.in

Phone: +91 9990720725

Website: https://www.cultivatedinteriors.in/